Incident Title: Backend Service Disruption
Status: Resolved
Incident Date: February 17, 2026
Incident Duration: 11:22 CET – 11:35 CET
Summary
Between 11:22 CET and 11:35 CET, backend services experienced temporary unavailability due to an infrastructure configuration change that impacted service capacity.
Impact
During this period, customers may have experienced errors or failed requests when accessing backend-dependent services. No data loss or security issues occurred.
Root Cause
The incident was caused by an infrastructure update that unintentionally replaced backend compute capacity simultaneously instead of progressively, resulting in a temporary reduction of available service resources.
Resolution
Our engineering team quickly identified the issue and restored backend capacity. Services returned to normal operation at 11:35 CET.
Prevention
We have strengthened our deployment safeguards and improved infrastructure rollout procedures to ensure changes are applied progressively and safely. Additional validation and monitoring controls have also been implemented.